ilovejewelrys.com offers a 99 day return policy. You may return an item for a refund (minus Deductions) within 99 days of the original shipping date if the following conditions are met and 25% restocking fee.
The item must be returned in a new and unworn condition. New and unworn condition means that there are no scratches, marks, or blemishes on the items. Items modified or re-sized are not considered new.
The item being returned must have the jewelry tag still attached to the item. Removal of the tag voids the ability for the item to be returned.
The item must be postmarked within 99 days of the original shipment date.
Items that have been resized, updated and/or repaired do not qualify for a refund.
You are responsible for the return shipping cost and the goods are your responsibility until they reach our warehouse.
One and Only Signature Collection items must be shipped to ilovejewelrys.com using ilovejewelrys.com shipping provider.
Promotional gifts must also be returned with your returned item.
Your One and Only Signature Collection Diamond report must be returned with your One and Only Signature Collection item. $150 will be deducted from the Refund for missing or damaged reports
Returns without a ilovejewelrys.com Return Merchandise Authorization will be refused upon receipt.
Returns with missing paperwork or product will not be processed.
NOTE: Some special orders are non-returnable. We will inform you if an item cannot be returned before going ahead with your order.